Frequently Asked Questions
Everything you need to know about your MOZA Racing gear and orders.
What is the typical shipping time for MOZA Racing products?
Orders are typically processed within 2-5 business days. Depending on your location and stock availability at local warehouses, delivery usually takes between 7 to 15 business days.
Are MOZA wheel bases compatible with consoles like Xbox or PlayStation?
MOZA Racing hardware is primarily designed for PC. However, specific models like the R3 bundle are officially licensed for Xbox. For other bases, third-party converters may be required for console compatibility.
What is the return policy for defective items?
We offer a 7-day return policy for manufacturing defects and a comprehensive 12-month warranty on main components like wheel bases, pedals, and steering wheels.
Can I use MOZA wheels with other wheelbase brands?
MOZA wheels are designed to work seamlessly with MOZA bases via wireless or slip-ring connection. To use them on other bases, you will need the MOZA Hub and a compatible quick-release adapter.
How do I update the firmware on my MOZA devices?
You can easily update your firmware using the MOZA Pit House software. Simply connect your device via USB, open the software, and navigate to the 'Firmware Upgrade' section.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping region.